Refund & Cancellation Policy
Last updated: September 2026
1. Overview
Kalakaar Chowk ke Story Store se kharidi gayi stories digital content hain. Ye policy batati hai ki refund aur cancellation kis tarah handle kiye jaate hain.
2. No Refunds After Purchase
Ek baar story purchase complete ho jaane aur access mil jaane ke baad, koi refund, exchange ya cancellation nahi diya jayega, chahe story ka use kiya ho ya nahi. Digital content turant deliver ho jaata hai, isliye cooling-off period applicable nahi hai.
3. Exceptions
Refund sirf in cases mein consider kiya jayega:
- Payment deduct ho gaya ho lekin story access na mila ho (technical ya payment gateway error).
- Duplicate payment same story ke liye ho gaya ho.
In cases mein grievance@kalakaarchowk.com par payment proof ke saath 7 din ke andar likhein; verify hone ke baad refund 7 se 10 working days mein process hoga.
4. Non-Exclusive vs Exclusive Purchases
Non-exclusive stories multiple buyers ko sell ki ja sakti hain. Exclusive purchase ke baad wo story store se hata di jaati hai. Is decision ko refund ka basis nahi maana jayega.
5. Changes to This Policy
Hum is policy ko samay samay par update kar sakte hain.
6. Contact
Kisi bhi payment ya refund related sawal ke liye grievance@kalakaarchowk.com par contact karein.