1. Free Services

Creating a profile, browsing artists/jobs, applying to jobs, and posting job listings on Kalakaar Chowk is currently free of charge. No payment is collected for these core features, and therefore no refund applies to them.

2. Paid Features

Where Kalakaar Chowk introduces paid features in the future (such as featured/promoted listings or premium subscriptions), the specific cancellation and refund terms applicable to that feature will be clearly shown to you at the time of purchase.

3. General Principles

• Cancellation requests for any active paid feature can be made any time before the next billing cycle to stop future charges.
• Refunds, where applicable, will only be considered for genuine cases such as duplicate payment, a technical error resulting in an incorrect charge, or a service that was not delivered as described.
• Amounts already utilised (such as a listing that has already been displayed for part of its paid duration) are generally non-refundable.
• Approved refunds will be processed to the original payment method within 7–10 working days.

4. How to Request a Cancellation or Refund

Write to us at grievance@kalakaarchowk.com with your registered email address, the transaction details, and the reason for your request. We will review and respond as per the acknowledgement and resolution timelines in our Grievance Redressal Policy.