1. Purpose

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Kalakaar Chowk has appointed a Grievance Officer to address complaints and concerns from users of the Platform.

2. Grievance Officer

3. What You Can Report

• Fake or impersonating profiles.
• Harassment, abuse, or discriminatory behaviour by another user.
• Content that is unlawful, offensive, or violates our Community Guidelines.
• Concerns about your personal data or privacy.
• Any other issue relating to your use of the Platform.

4. How to File a Complaint

Email the Grievance Officer at grievance@kalakaarchowk.com with a clear description of the issue, relevant profile/job links or screenshots, and your registered contact details. Your complaint will be acknowledged Within 2–3 working days and resolved Within 15 working days of acknowledgement, wherever reasonably possible.